Location: New York,NY, USA
** Delivery Service Lead**
** Delivery Service Lead**
*This position is not eligible for Visa Sponsorship.*
****Position Summary****
This role will ensure proper delivery services offer according to local customers expectations and in line with Nespresso international standards and guidelines. Manage B2B and B2C third party transportation providers.
**A Day in the Life**
Develop and define delivery services offering to customers in partnership with 3PL carriers
Ensure a high service level for deliveries to final customers and consumers including boutique, B2B and B2C club members
In collaboration with Marketing, elaborate and co-lead the execution of a marketing plan for the delivery and recycling services
Orchestrate the preparation and realization of services activation (shipping promotions) with the Nespresso and 3PLs/Carriers Operations
Evaluate existing services offered and determine value; identify new services and potentially execute
Develop and execute long term and short term Recycling services
Think & Lead the re-engineering of the reverse logistics for Recycling
Develop in close collaboration with Marketing, e-commerce and CRC departments new distribution services
Define, get approval and support from the Supply Chain Director & other stakeholders and then lead to execution customer improvement / efficiency / costs saving projects
Support procurement manager doing RFQ with potential distribution suppliers
Implement continuous improvement program with our suppliers through regular meetings to review performances & improve process including management of capacity during Nespresso peak periods
Benchmark the e-commerce leaders of the industry and the competition
Participate to the elaboration of customers surveys on Delivery Services
**Winning Skillsets**
Bachelors Degree Required
5+ years in at least two of the following areas:
-Customer Service
-Customer Facing Supply
- Chain Demand & Supply Planning Distribution Materials
- Handling Sales and/ or Marketing
- Project management experience to implementation of major project/s or change programs
****Requisition ID****
146269
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestl. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestl seeks such skilled and qualified individuals to share our mission where youll join a cohort of others who have chosen to call Nestl home.
Nestl Nespresso USA is an equal opportunity employer and is looking for diversity in qualified candidates for employment. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at ...@nestle.com or please dial 711 and provide this number to the operator: 1-800-###-####.
*This position is not eligible for Visa Sponsorship.*
*This position is not eligible for Visa Sponsorship.*
****Position Summary****
This role will ensure proper delivery services offer according to local customers expectations and in line with Nespresso international standards and guidelines. Manage B2B and B2C third party transportation providers.
**A Day in the Life**
Develop and define delivery services offering to customers in partnership with 3PL carriers
Ensure a high service level for deliveries to final customers and consumers including boutique, B2B and B2C club members
In collaboration with Marketing, elaborate and co-lead the execution of a marketing plan for the delivery and recycling services
Orchestrate the preparation and realization of services activation (shipping promotions) with the Nespresso and 3PLs/Carriers Operations
Evaluate existing services offered and determine value; identify new services and potentially execute
Develop and execute long term and short term Recycling services
Think & Lead the re-engineering of the reverse logistics for Recycling
Develop in close collaboration with Marketing, e-commerce and CRC departments new distribution services
Define, get approval and support from the Supply Chain Director & other stakeholders and then lead to execution customer improvement / efficiency / costs saving projects
Support procurement manager doing RFQ with potential distribution suppliers
Implement continuous improvement program with our suppliers through regular meetings to review performances & improve process including management of capacity during Nespresso peak periods
Benchmark the e-commerce leaders of the industry and the competition
Participate to the elaboration of customers surveys on Delivery Services
**Winning Skillsets**
Bachelors Degree Required
5+ years in at least two of the following areas:
-Customer Service
-Customer Facing Supply
- Chain Demand & Supply Planning Distribution Materials
- Handling Sales and/ or Marketing
- Project management experience to implementation of major project/s or change programs
****Requisition ID****
146269
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestl. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestl seeks such skilled and qualified individuals to share our mission where youll join a cohort of others who have chosen to call Nestl home.
Nestl Nespresso USA is an equal opportunity employer and is looking for diversity in qualified candidates for employment. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at ...@nestle.com or please dial 711 and provide this number to the operator: 1-800-###-####.
*This position is not eligible for Visa Sponsorship.*
New York, NY, US, 10001
New York, NY, US, 10001
**Nearest Major Market:** Manhattan
**Nearest Secondary Market:** New York City