Customer Service Skills Curriculum Development
: Job Details :


Customer Service Skills Curriculum Development

Qonten

Location: New York,NY, USA

Date: 2024-04-23T08:37:40Z

Job Description:

**Customer Service Skills Curriculum Development**

- | Tue, 18 Jan 2022 22:49:50 GMT

Develop detailed lesson plans, PPTs, hand-outs, and other supplemental materials required for the curriculum, so that another instructor could pick up the material and teach it without extensiveindependent preparation. The Customer Service Skills Curriculum Developer will work together with LaGuardias Division of Adult and Continuing Education (ACE), Division of Academic Affairs (AA), and the

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**part time**

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- | 5 hours ago Complete certification training curriculums and attain specialization certifications. Some personal travel experience is also helpful.

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- | 3 hours ago Experience managing customer relationships in a customer facing environment. Schedule staff to assure adequate/required service level coverage for customers.

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- | 5 hours ago Excellent problem solving, customer service, and time management skills. Excellent communication skills and comfort speaking in front of groups and in high

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- | 5 hours ago Good organizational skills are needed. Follows through on commitments made to internal and external customers. Conduct tours of school campus.

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- | 4 hours ago The individual will use prioritization and development of learning programs/content based on customer need from technical to soft skills.

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- | 2 hours ago Strong training and presentation skills. Teach various sections of the lean training curriculum. Strong organizational and computer skills, including experience

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- | 5 hours ago Excellent written and verbal communication skills. Plays an active role in welcoming and hosting visitors and customers.

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- | 1 hour ago Demonstrates professionalism and good customer service even with extensive phone usage for position. Strong organization and time management skills.

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- | 3 hours ago Provide all services with a high level of customer service while tailoring message to the Centers focus population. Delivery of SBS-approved workshops.

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- | 4 hours ago Ability to apply learning principles and incorporate this into curriculum design and development. 3+ years of experience in an instructional design/curriculum

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