Location: New York,NY, USA
** Customer Service Associate**
Customer Service Brooklyn, New York
**Description**
Adorama's large Print Lab, Printique, is seeking a full-time, highly motivated, initiative taking individual to join our customer service team. Ideal candidates should have experience working with clients in problem resolution and assisting in encouraging sales. Adorama is looking for a motivated individual who can work independently and also thrives as part of a team
**Your Daily Responsibilities will include:**
- Handle inbound and outbound calls, chats, and emails related to client requests and orders
- Assist in processing customer orders
- Receive, sort, and handle return packages
- Monitor the front desk along with the Customer Service team
- Input customer information into our database
- Willing to CREATE THE BEST CUSTOMER SERVICE EXPERIENCE ever!
**Qualifications:**
A minimum of 1 - 2 years customer service experience
Ability to lift or maneuver medium to large-sized packages
Preferably an Associates Degree and higher (but willing to take someone with equal experience)
Strong written and verbal skills
Proficiency in MS Office programs and a fast learner to newer programs
Capability to use standard office equipment
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