Location: Albany,NY, USA
** Customer Care Representative - Personal Lines**
**Job Category****:** None **Requisition Number****:** CUSTO01826 Showing 1 location **Job Details**
**Description**
Pearl Insurance is looking for a licensed **Customer Service Representative**, for our Personal Lines department to help our answer questions and resolve problems for our insureds relating to their **Auto & Home insurance** policies. Youll interact with our insureds via telephone, mail and email to insure they experience the best customer experience possible!
Looking for more reasons to apply:
* Industry leader in Personal Lines insurance, partnering with 15 carriers
* Small Team Environment
* Help insureds with a variety of policy coverage inquiries and payment processing
* Opportunity for quarterly incentives and gift cards
* Competitive benefits package
* Medical, Dental, and Vision
* Health Saving Account with Company Contribution (up to $2600/yr)
* Company paid Short and Long Term Disability Insurance
* Company paid Life Insurance and AD&D Insurance
* Paid Time Off (18 days/year) and 9 Holidays
* Paid Volunteer Time Off
* 401(k) with Company Match
* Onsite Fitness Center
* Dress For Your Day
**QUALIFICATIONS**
***Education and Experience:***
* High school or better.
* 2 years of experience in customer service and/or sales, preferably in the insurance industry; or an equivalent combination of education and experience.
***Certifications Preferred:***
* P & C License
*At Pearl Insurance, you're more than just a job titleyou're family. Now, let's go make a difference together.*
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Required**
High School or better.
**Experience**
**Required**
**2 years:** 2 years of experience in customer service and/or sales, preferably in the insurance industry; or an equivalent combination of education and experience
**Licenses & Certifications**
**Preferred**
P&C License