Content Moderation Specialist Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality.
Qualifications:
Language proficiency in English is mandatory, especially writing
Must be native speaker of Japanese language
Prior experience in BPO would be an added advantage
Fast learner and independent
Organizational and time management abilities
Responsibilities:
Review business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform.
Conduct basic data analysis and deliver defined process report.
Identify opportunities to drive improvements on risk mitigation, process streamlining, quality enhancement, and policy localization as well as optimization at scale.
Collaborate with other functions of the business unit to complete the designated work to meet the team's goal