Job Description
The incumbent will be responsible for the Bank s collaboration/video meeting and network infrastructure, and perform daily operations and maintenance to ensure its optimal performance. S/he will implement related projects according to annual work plan or user s request, and perform systems maintenance, including but not limited to health check and reporting, configuration back up, including monitoring and incident handling, patch installation, and software upgrade.
Job Duties
Include but are not limited to:
Collaboration/Video meeting and network project management
- Implement Collaboration/Video meeting and network project, including structure design, hardware & software installation and configuration, testing and production go-live according to Bank s management and technical standard
Daily Operation and Maintenance
- Provide daily operation and technical support of Collaboration/Video meeting systems
- Perform systems maintenance, including but not limited to health check and reporting, configuration back up, including monitoring and incident handling, patch installation, and software upgrade
Equipment installation, Software purchasing, and Documentation
- Develop and update technical standards/guides documents
- Install IT equipment and complete Cabling and Labelling in Computer room according to technical standard and operation manual
- Execute collaboration/video meeting hardware & software purchases
- Develop annual budget Inventory and assist with inventory tracking (including hardware, software and license)
Audit and Compliance
- Assist preparation of audit & external examination documents and respond to inquiries
- Understand, comply with and monitor activities of all applicable laws and regulations
Job requirements
- Bachelor s degree required
- Minimum 3 years of Collaboration/Video meeting system engineer experience in IT infrastructure area, as well as 2 years of Network infrastructure design and support experience
- Minimum 3 years of switch, router and firewall operation and maintenance experience
- Demonstrate proficiency in Collaboration/ Video meeting and mainstream manufacturer devices (such as Cisco, Juniper, Checkpoint etc)
- Demonstrate knowledge of Collaboration/ Video meeting network technology (such as IP voice, video/voice protocol, route protocol, layer 2 technology etc)
- Cisco CCNP routing & switching certification, CCNP Voice/ Collaboration certification, Cisco CCIE certification highly preferred
- Bilingual ability in Mandarin preferred
The salary range for the AVP position is $65,000-$150,000. Actual salary is commensurate with candidate s relevant years of experience, skillset, education and other qualifications.