Location: New York,NY, USA
**Client Customer Service - Analyst**
CAROUSEL_PARAGRAPH
* New York, New York
* Client Services
* 9737
** Share Job**
** Job Description**
**Overview**
Guidehouse is a leading management consulting firm serving the public and commercial markets. We guide our clients forward towards new futures that build trust in society and your professional skills along the journey. Join us at Guidehouse.
**Responsibilities**
Knowledge of 1502 reporting, warehouse lending and securitization, payment control and related reconciliations, and customer service for lenders. Must have strong analytical and quality control skills. Must be capable of overseeing reporting processes for a loan portfolio of over 300,000 loans, plus a master reserve fund of approximately $3.5 Billion. Strong communication and problem solving skills; technically proficient in Microsoft Office solutions.
**Qualifications**
Responsible for reviewing day-to-day lender service operations including one or more of the following functions: document processing, payments, reporting, tax reporting, transmitting/ approving money movement, reviewing account activity, remittance reconciliation, and monitoring industry performance/adherence with stated agreements.
The ideal candidate will have 1-5 years of experience.
**Additional Requirements**
This posittion requires familiarity with the terminology of the office unit. The general clerk selects the appropriate methods from a wide variety of procedures or makes simple adaptions and interpretetations of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task. Recognized problems are referred to others.
The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.
**Disclaimer**
**About Guidehouse**
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-###-#### or via email at ...@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
***Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.***
**Rewards and Benefits**
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
* Medical, Rx, Dental & Vision Insurance
* Personal and Family Sick Time & Company Paid Holidays
* Position may be eligible for a discretionary variable incentive bonus
* Parental Leave and Adoption Assistance
* 401(k) Retirement Plan
* Basic Life & Supplemental Life
* Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
* Short-Term & Long-Term Disability
* Tuition Reimbursement, Personal Development & Learning Opportunities
* Skills Development & Certifications
* Employee Referral Program
* Corporate Sponsored Events & Community Outreach
* Emergency Back-Up Childcare Program