Location: All cities,NY, USA
**CLEANER TRAINER- BUFFALO**
Cleaning Buffalo, New York Minimum Experience **Mid-level** Compensation **$40/hour while actively training** Job Title: Cleaner Trainer
Location: Buffalo, NY
Employment Status: Part-Time
Pay: $40/hour (when actively training)
Start Date: ASAP
Reports To: Local Cleaner Manager
Company Overview:
Our team is proud of our 5-star rating and we work hard to maintain it. Our cleaners are held to a very high standard of promptness, reliability, and quality of work. Those who meet or exceed WeClean expectations are generously rewarded with raises and performance-based bonuses. In addition, our online booking system displays customer ratings and reviews for each cleaner while people are making their selection, so professionals with excellent reviews naturally get more consistent work.
With paid training and supportive management staff, WeClean will give you the skills you need to thrive as a WeClean Trainer in Buffalo, NY.
About the job: We are looking for detail-oriented, self-motivated, personable cleaning professionalspeople who like to clean, have a positive attitude, work hard, and get results. We need someone who is ready to step into a leadership role and train our new cleaners to be successful and meet our WeClean standards.
Job Responsibilities:
* Embody the WeClean vision and standard of excellence
* Keep in regular communication with Cleaner Manager
* Track training progress - make sure trainee status is organized and up to date
* Attend regular meetings with Cleaner Manager
* Welcome in new cleaners with a group text including the Cleaning Manager well before their first training:
+ Introduce yourself
+ Make sure they are set up for success (that they know where to go and what to expect and what to bring)
* On Training Day:
+ Arrive early to scheduled training with a Cleaner Welcome Kit
+ Walkthrough the house and break down the plan/procedure/details for the new cleaner
- Help establish their personal cleaning rhythm and routine
- Explain what specific cleaning supplies should be used (where and how)
- Give a room by room breakdown/plan
- Explanation of how WeClean services differ (essential clean vs. deep clean vs. vacation rental)
+ Communicate the WeClean standard following the online WeClean Training Guide
+ After each first training, create a plan with the Cleaner Manager and Trainer Coordinator on the best path forward (Cleaner Manager will update Cleaner Master Sheet and Client Relations team when a new candidate is approved to clean alone) scheduling plans (End of training day recap)
* Stay current on ongoing WeClean policy changes
Job Requirements/Experience:
* Experience Required: 6 months
* Maintaining a 4.8 or higher client rating with WeClean
* Prove proficiency in time management and thoroughness of scheduled cleanings
* Has demonstrated leadership qualities and skills
+ Initiates roles when working with fellow cleaners
+ Notices details and when a job isnt done to WeCleans standards takes the initiative to make it right
+ Coaches and encourages fellow cleaners to do their best work
+ Maintains excellent rapport with co-workers, clients and WeClean corporate staff
- (Leave behinds, personality, kindness, caring)
* Has taken the initiative to be in constant communication with Cleaner Manager:
+ Gives constructive feedback for clients and houses
+ Provides new booking notes/instructions as an added tool for fellow cleaners
+ Gives timely communication of issues that arise
* Is able to systematize new houses efficiently
* Understands WeCleans cleaning protocol
* Follows expectations lined out in WeClean policies
* Self-motivated to learn and integrate new ideas to the WeClean training system
* Teachable and able to teach new cleaners (especially for cleaners with little to no experience)
* Able to build strong and trusting connections with fellow cleaners
Location Buffalo, New York Minimum Experience Mid-level Compensation $40/hour while actively training