HORNE is a professional services firm founded on a cornerstone of public accounting. As a top 25 business advisory firm, our 2,000+ team members serve clients from offices and project locations across the nation and Puerto Rico. Our Government Services practice is at the forefront of economic recovery programs nationwide with one of the most experienced and innovative teams anywhere. Our team provides program and project management, compliance, grant management, subject matter expertise and disaster recovery solutions needed to help government agencies affect positive change.The Caseworker Manager will provide leadership, guidance and support to all casework activities and casework services teams. Caseworker Manager will provide continuous management of casework referral status and engage in daily activities with program management and NYC Health & Hospital HERRC leadership teams. Caseworker Manager will support casework staff to help asylum seekers transition out of the city's supportive housing and resettlement services. The Casework Manager will provide and oversee on-site and remote casework services to ensure compliance and quality of services.Duties and Responsibilities:
- Provides management of all casework statuses and referral services.
- Support casework staff to help asylum seekers transition out of the city's supportive housing and resettlement services.
- Provide supervision of caseworker supervisors and monitor daily activities, and performance.
- Ensure data entry is completed daily and correctly entered to NYC Health & Hospitals case management system.
- Assign caseloads and work schedules.
- Review and approve assessments, service plans and case notes.
- Ensure daily case management coverage and monitor attendance.
- Help coordinating interpretation and translation services.
- Provide on-the-job training and ongoing training.
- Recommend procedural / process improvement to improve upon the delivery of services.
- Maintain participant records in accordance with professional standards, project, and funding source requirements.
- Develop and maintain required records, reports, and statistical data.
- Performs other job-related duties as assigned.
Experience, Education, Knowledge, and skills:
- Master's degree in social work or other human service field with 2+ years of experience supervising casework staff in the delivery of culturally sensitive services working with asylum seekers entering the United States (preferred) or Bachelors with 4+ years of experience.
- Solid understanding of immigration laws, regulations, procedures, and benefits/entitlements.
- Must possess strong organizational and leadership skills and ability to manage a team.
- Possess sensitivity to the service population's cultural and socio-economic characteristics.
- Excellent verbal and written communication skills and ability to learn quickly and problem-solve under pressure and within prescribed timelines.
- Excellent verbal, written and communication skills and the ability to work collaboratively with families, collaborating agencies, and community professionals.
- Ability to organize, multitask and prioritize duties and responsibilities efficiently.
- Proficient in utilizing Microsoft Excel, Power Point, Word, and Outlook.
- Flexibility required due to potential shift changes based on operational needs.
Salary Range: $ 90,000 - $120,000HORNE Values...
- A forward thinking, anticipatory professional driven by a passion to pursue your full potential and dreams.
- A work environment that promotes collaboration, consistency, and community service to empower people.
- An inclusive culture that promotes career/life integration and invests in developing people in areas of focused expertise.
HORNE Offers...
- An unrivaled distinctive, special culture that values collaboration, innovation, and positive energy which HORNE calls Deliver with Care.
- A team of professionals grounded in strong, personal relationships and a sense of belonging to a common purpose for adding value and making a difference.
- A dedicated team of individuals from diverse backgrounds working together to leave our clients better than we found them.
- Fearless Unrivaled Flexibility - It's about results, not the hours you work.
The firm you'll be joining is a decidedly different business advisory firm. HORNE goes beyond traditional accounting to collaborate, advise, and align with clients to transform rapid change and uncertainties into opportunities for growth and profitability.We are a team that focuses on reaching our full potential, rewards high performance, and prioritizes leadership development for every team member. HORNE emphasizes health and personal development through our multiple wellness programs, and we pride ourselves on offering unrivaled flexibility . Despite our size, HORNE takes time to recognize, support, and celebrate one another's successes, working together for the highest good. Come join us at team HORNE!Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)