A health services organization in New York City has a great Case Manager position in the Bronx awaiting a compassionate professional. About the Opportunity:
- Setting: Residential Group Home
- Schedule: Monday to Friday
- Hours: 9am to 5pm (1 hr unpaid lunch)
Responsibilities:The Case Manager will:
- Ensure that each client is receiving appropriate and effective case management services
- Conduct comprehensive assessments and develop comprehensive service plans that identify mutually agreed upon long and short-term goals
- Conduct face to face contacts (home visits/office visits) as specified in the service plans
- Review the case management service plans and conduct reassessments on a quarterly basis to ensure that services are appropriate for the clients' current needs
- Provide crisis intervention to clients and their families, as needed
- Maintain ongoing awareness of clients' medical conditions so that services are appropriate to changing needs
- Arrange support and home health care services as necessary, making referrals to medical, home care, mental health and/or substance abuse services
- Provide counseling and orientation regarding tenant's rights and responsibilities to maintain and retain housing
- Assist clients in locating alternative housing options
- Maintain and complete required documentation, including all contacts made with the client and any contact on their behalf
- Participate in discharge planning with hospital staff for a hospitalized clients
- Provide support and education to the client on budgeting to meet financial obligations
- Perform other duties, as needed
Qualifications:
- 6+ months of relevant work experience
- Bachelor's Degree
- Individual, Family and Group Counseling experience
- Experience with with Mental Health illness affected populations and/or Substance Use Disorder individuals.
- Knowledge of at least one of the following service areas: Homeless-related issues, Criminal Justice, HIV/ AIDS, Substance Abuse, etc.
- Extensive knowledge of Case Management principles and practices
- Good initiative and learning ability of HRA-HASA Scattered Site Program Desk Guide and the HIV/AIDS Program, Office of Mental Health regulations
- Microsoft office proficient
- Solid problem solving and time management skills
- Great interpersonal skills
- Excellent communication skills (written and verbal)
- Strong attention to detail
- Highly organized
Desired Skills:
- Experience in Scattered Sites Programs
- Experience using AWARDs & CARES documentation system
- Customer service and job readiness experience