Location: Buffalo,NY, USA
Overview: This role is primarily responsible for administrative and configuration work within the Salesforce platform as part of larger project delivery within the Business Banking Lending Scrum teams. The successful candidate will have an understanding on the Small Business Administration (SBA). Serves as project lead to ensure test plans and specifications are completed in a timely basis and project meets established milestones. Considered Subject Matter Expert in assigned systems within 18 months of being assigned. Primary Responsibilities: Responsible for configuration and administrative work within the Salesforce PlatformResponsible for working with the team in refinements to help translate business requirements into technical solutionServe as functional lead on complex projects for assigned applications.Serve as subject matter expert to consult and advise on how applications may be impacted by enterprise-wide initiatives, like an acquisition or major change in products/services provided to customers.Work with vendor and technical team to gain a thorough understanding of project functionality and provide insight on implementation.Participate in and document data mapping for integration of systems, conversion, and acquisition-related projects to understand how applications may need to change or be impacted by enterprise-wide initiatives, like regulatory requirements, other system enhancements or business initiatives.Work with other testing teams, when applicable, to prepare test plans and scripts based on functional specifications, and manage and/or execute test cases verifying that changes and enhancements work and perform as required. Serve as functional lead with other project team members on other systems that impact the projectUnderstand and adhere to the Company s risk and regulatory standards, policies and controls in accordance with the Company s Risk Appetite. Identify risk-related issues needing escalation to management.Promote an environment that supports diversity and reflects the M&T Bank brand.Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.Complete other related duties as assigned. Education and Experience Required: Minimum of 6 years combined higher education and/or operational/business analytics experience Experience with Salesforce Platform Strong verbal and written communication skills Strong organizational skills Strong time management skills Strong lateral thinking skills Strong problem-solving skills Proficiency with personal computers as well as pertinent software packages. Excellent problem solving skills to assist in issue resolution. Education and Experience Preferred: Bachelor's degree Experience with Agile Methodologies (Scrum, etc.) Salesforce Certified Administrator Familiarity with ncino Subject matter expert in business with knowledge or experience utilizing application/system being supported. Advanced understanding of applications supported with a sound knowledge of interfacing/integrated applications. Advanced knowledge and focus of the entire system to work on projects outside of normal BAU. Ability to effectively use project management, word processing and spreadsheet applications. Excellent understanding of the Bank s application framework. Familiarity with application development software and hardware platforms. Ability to understand business(es) being supported and its terminology. Ability to effectively present to all levels of management Ability to multitask for various components of complex projects. Ability to coordinate between applications and business units. Ability to work in a team environment as well as autonomously. Ability to recognize project milestones and delivery dates. Ability to recommend and implement solutions. Proactive Detail-oriented. We support our team members with generous benefits. Competitive compensationHealth, welfare, and retirement benefits401(k) match at 5%Work-life balance and flexible work arrangementsBanking Officers start with 25 days PTO plus 12 paid holidays40 hours paid volunteer hours per yearMuch more. For details, see: M&T Benefits Overview Would you like to work for a company who has made it their goal to become one of the best places to work? Are you passionate about learning and using the newest technologies? Would you like to be part of a team culture that values innovation, creativity, empowerment, and individuality? We are looking for engaged Leaders & Developers to help drive modernization with contemporary tools. This is your chance to make a true difference! Click here to check out the new Tech Hub! LI-KB1 M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $82,783.41 - $137,972.36 Annual (USD). The successful candidate s particular combination of knowledge, skills, and experience will inform their specific compensation. Location: Buffalo, New York, United States of America#J-18808-Ljbffr