Company DescriptionBorn/Co-founded in 2009, Maison Francis Kurkdjian is a luxury fragrance house that carries the name of one of the most celebrated perfumers of our time. Based in Paris, Maison Francis Kurkdjian is a Maison housed under LVMH Mot Hennessy - Louis Vuitton, the world's largest luxury group.The Maison is known for its creativity, know-how, product quality, global upscale distribution, and customer experience. Designed out of the tradition of a luxury perfumery, the fragrance nevertheless advocates a contemporary vision of the art, of creating and wearing perfume. Maison Francis Kurkdjian has a very selective distribution network in more than 45 countries over the world within the ultra-premium segment of the market. In the US and North America, products are sold at Bergdorf Goodman, Neiman Marcus, and select Saks Fifth Avenue, Bloomingdales, Holt Renfrew and Nordstrom stores as well as the Maison Francis Kurkdjian boutique in the Miami Design District.www.maisonfranciskurkdjian.comMaison Francis Kurkdjian invites you today to join its North America teams.Maison Francis Kurkdjian is part of the LVMH Group.Job DescriptionPOSITION SUMMARYAs a Full-Time Beauty Advisor for Maison Francis Kurkdjian at Bergdorf Goodman, you will play a pivotal role in representing our brand and providing exceptional customer service. Your primary responsibility will be to promote and sell Maison Francis Kurkdjian fragrances while fostering strong client relationships and achieving sales targets.KEY RESPONSIBILITIESSales and Customer Service:Proactively engage customers to introduce and present Maison Francis Kurkdjian fragrances.Provide personalized fragrance recommendations based on customer preferences and needs.Offer product knowledge, including details about fragrance notes, ingredients, and the brand's heritage.Utilize effective selling techniques to meet and exceed monthly sales targets.Create a memorable shopping experience that leaves customers delighted and eager to return.Maximize brand engagement throughout the Beauty department as well as outside of Beauty in both stores.Client Development:Build and maintain a loyal client base through exceptional service and relationship-building efforts.Keep detailed records of client preferences and purchase history, including sending thank you notes and samples when appropriate.Initiate follow-up communication with clients to inform them of new arrivals, promotions, and special events.Develop and execute strategies to attract new customers to the fragrance counter.Product Knowledge and Training:Stay up to date with Maison Francis Kurkdjian's fragrance collections, ingredients, and industry trends.Back stage App courses downloaded and kept current.Participate in brand-provided training sessions to enhance product knowledge and sales skills.Educate colleagues about Maison Francis Kurkdjian products and brand values.Visual Merchandising:VM standards as set by Maison Francis Kurkdjian always followed and maintained.Assist with all VM updates and replenish testers as directed by Maison's standards.Maintain clean and organized workspaces.Administrative Tasks:Process sales transactions accurately and efficiently.Maintain inventory levels and report restocking needs.Ensure optimum counter coverage by adhering to scheduled hours in the women's and men's stores.Qualifications
- 2+ years of prestige fragrance sales and clienteling experience
- Ability to effectively manage customer expectations and build loyal customer relationships.
- Excellent organizational skills
- Superior written and verbal communication skills
- Exceptional interpersonal and communication skills.
- Strong customer service orientation.
- Knowledge and passion for luxury fragrances and the beauty industry.
- Ability to work in a fast-paced, high-end retail environment.
- Excellent organizational skills and attention to detail.
- Willingness to learn and adapt to new products and selling techniques.
Additional InformationNOTE: This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.All your information will be kept confidential according to EEO guidelines.LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance and tenure.While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published salary range of $29-$33/hour.