Our client, an iconic luxury restaurant and banquet hall, is looking for a Banquet Manager to join their growing team in New York City. They are seeking skilled, passionate professionals who take great pride in delivering unparalleled experiences and who value teamwork, integrity and professional development in a spectacular, world-class setting. Employees are offered medical, dental, vision, 401(k), and commuter benefits. This position will be located on site in the New York office.
Responsibilities:
- Aid Banquet leadership in the daily monitoring of the Banquet Department operations and staff.
- Work closely with the Banquet Leadership team and culinary team to ensure the utmost dining experience.
- Directly supervise FOH staff through education, employee motivation, and consults with Banquet leadership team and Human Resources on disciplinary action.
- Maintain extraordinary customer service.
- Ensure that operating staffing levels are adequate per business and company needs.
- Assist with monitoring department goals.
- Regularly communicate to groups of waiting guests in a positive and diplomatic manner.
- Supervise the Banquet Team by performing tasks and accepting assigned responsibilities.
- Assist the Banquet Leadership team with taking responsibility for cost centers for Banquet Department in relation to P&L.
- Provide support and guidance to banquet personnel to ensure a successful and effective event to provide a positive guest experience.
- Encourage the best possible work ethic to all employees.
Required Qualifications:
- 2+ years of previous banquet and supervisory experience in a similar setting is required.
- Extensive and practiced knowledge luxury banquet, high-end catering and event service standards.
- Familiarity with Microsoft Office and basic database programs.
- Fluency in English, conversant in Spanish, French, or Italian is a plus.
- Ability to read, analyze and interpret general business documents, safety rules, professional journals, technical procedures, and governmental regulations.
- Ability to effectively present information and respond to questions from managers, team members, and guests.
- Excellent problem-solving and multitasking skills.
- Ability to maintain composure and professionalism in a fast-paced, stressful environment.
- Flexible schedule with the ability to work early mornings, late nights, weekends, and holidays.
- Exceptional customer service, interpersonal, written, and verbal communication skills.
- Exceptional organizational and administrative skills, as well as strong attention to detail.
- la carte experience strongly preferred.
If you meet the required qualifications and are interested in this role, please apply today.
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