Location: New York,NY, USA
About NYC Health + Hospitals:
Empower Every New Yorker Without Exception to Live the Healthiest Life Possible
NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.
Job Description:
Under supervision of a Sr. Talent Acquisition Partner and/or a HR/TA Lead, the Background Investigation Coordinator will be responsible for assisting with the HR Operations related to confidential background investigations and other related HR functions. These positions will be assigned to different locations throughout NYC.
General tasks and responsibilities will include:
Partnering with Onboarding Specialists to perform all required background checks during the onboarding of new hires, transfers, civil service processing, and other HR actions
Immediately initiating various background checks, including and not limited to:
Submitting completed NYC Department of Investigation (DOI) packages securely to DOI upon receipt where applicable
Reviewing fingerprint results immediately upon fingerprinting candidates; follow up with manager as needed and compare with conviction record information provided
Flagging any inconsistencies or concerns revealed as part of background check; discuss immediately with Onboarding Specialist
Reviewing all background documents for completeness and or any potential concerns.
Indicating HR background clearance on HR Onboarding Checklist once all background checks are cleared in order for Onboarding Specialist to issue final offer letter
Working with Onboarding Specialist on follow-up with candidates due to background check delays, including obtaining additional documentation in the event 3rd party verifications are incomplete by the vendor
In the absence of others, may assist in following-up with potential candidates regarding document submission and field/direct any HR related questions.
Ensuring tasks are completed accurately and timely; may perform transactional work in the absence of others
Updating PeopleSoft Security (background), Citizenship, person profile information and other information as needed
Supporting other HR staff
Ensuring all relevant HR practices, training and policies are being followed
Maintaining accuracy and integrity of PeopleSoft (HR system of record for employee data); ensuring all personnel and background files are maintained including via OnBase system.
Partnering with Compliance Specialist to upload all background check document into Onbase
Partnering with Compliance as needed to review nepotism matters and other compliance issues discovered during onboarding and background review
Ensuring all background checks are done following standard work and policy; including obtaining all relevant clearances as part of background investigation process.
Providing reports on the status of background checks for candidates
Assisting with filing of personnel related documents
Performing other related confidential duties as assigned
Minimum Qualifications:
1. Associate s Degree from an accredited college or university in Human Resources Management, Public Relations, Healthcare Administration, or a related discipline; or
2. High School Diploma or its educational equivalent and two (2) years of relevant experience in human resources, administration, labor relations, employee relations, learning and development, talent acquisition, customer service (providing information and resolving customer concerns), or a related administrative support function
Department Preferences
Preference will be given to qualified candidates with the following knowledge, abilities, education, experience and/or skills:
Transactional Human Resources experience, including onboarding and/or background investigations
At least two (2) years of prior HR experience in a public agency or governmental sector, with at least one year of experience in onboarding and/or background investigations or similar
Working knowledge of PeopleSoft HR
Strong customer service skills
Working knowledge of Microsoft Office products, specifically Excel, Word & Outlook
Strong interpersonal skills.
Analytical and creative problem-solving skills.
Solid Time management skills and the ability to work under pressure with tight deadlines.
Ability to learn and apply new information
Ability and willingness to work extended and flexible hours as needed to accomplish goals.
Experience and understanding of civil service administration process
Ability to work in a collaborative team. environment and work within aggressive timeframes.
SHRM or PHR certification