Location: All cities,NY, USA
AVP Claims - Allied Healthcare & MPL page is loaded AVP Claims - Allied Healthcare & MPL Apply locations USA, Atlanta USA, New York - Manhattan time type Full time posted on Posted 3 Days Ago job requisition id R0015606
Job Type:
ContractorBuild a brilliant future with Hiscox
The AVP, Team Manager - Allied Healthcare (AHC) is a first line manager responsible for assisting in the delivery of team objectives by developing, managing, and motivating engaged, high-performing claims professionals. This person combines excellent technical claims handling, people management, and leadership skills. AVP s provide managerial support, guidance and mentorship to their assigned team. This person also:
Drives employee engagement, adjuster development, and team performance and growth
Drives Key Performance Indicators and adherence to Hiscox USA Best Practices through managerial diary and file audits
Reviews coverage analyses drafted by team, including denials
Drives litigation management behaviors within assigned team
Identifies and provides solutions for key issues and trends to senior claims management
Allocates new incoming claims, reopened claims, and claims that may need transfer due to severity
Acts as the escalation point for customer and broker complaints
Assists VP in preparing and presenting reserve analysis and claims trends
Takes an active role in the Claims/UW/Actuarial feedback loop
Plays an active role in recruitment and on-boarding
Person specification:
The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox s strong brand built on a long history of outstanding claims handling.
10+ years of claims handling experience. A JD from an ABA accredited law school may be considered as a supplement to claims handling experience
5+ years of Professional Liability claims experience. Allied Healthcare (AHC) Professional Liability claims experience is a must.
4+ years of Claims management experience
Leadership and people management skills
Expert knowledge of claims handling practices to include: coverage analysis, litigation management and negotiation
Excellent analytical, critical thinking, verbal and written communication skills
Strong rapport-building and relationship effectiveness skills
Additional Factors Considered:
Subject matter expertise
Demonstrated efforts to advance product innovation, improve claims processes and/or develop a greater understanding of other aspects of the business by training, interactions with external/internal shareholders or other relevant projects
Technical leader with ability to respond to challenges that may arise when asked by direct reports or others inside and outside of the organization
What we offer
Competitive salary and bonus (based on personal & company performance)
401(k) with competitive company matching
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
Company paid group term life, short- term disability and long-term disability coverage
24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase 5 PTO days
Paid parental leave
4 week paid sabbatical after every 5 years of service
Financial Adoption Assistance and Medical Travel Reimbursement Programs
Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
Company paid subscription to Headspace to support employees mental health and wellbeing
Recipient of 2021 Cigna s Well-Being Award for having a best-in-class health and wellness program
Dynamic, creative and values-driven culture
Modern and open office spaces, complimentary drinks
Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation
Salary Overview
$145,000.00 - $170,000.00
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About usWe re a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange. With 3,000 employees and 32 offices in 12 countries we re a business with lots of opportunity for people with talent, spark and lots of ambition. If you want to build a great career with a company that prioritises strong values such as integrity and courage where our people always pull together to do the right thing for each other and our customers, then we d love to hear from you.
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