Location: All cities,NY, USA
**Hiring Immediately, Automotive Service Advisors**
Drivers Village has is looking for customer service-oriented people to join our team as Service Advisors. If you like working with people even if you have no automotive experience this career is for you! The DV Service Advisor is part ofa team that helps hundreds of Central New Yorkers every day. Our Service Advisor works as a go-between for our Customers and our Service Technicians. Your communication skills will help you assess each customers needs, and provide them status updates as their vehicle is serviced. This exciting position allows you to move about the service drive not bound to a desk. Youll also have career advancement opportunities as we love to promote from within.
Our teams boast the top customer service scores in the Northeast, and wed love to have you join us. Well provide all the training youll need. If you like working with people and providing quality service, wed like to meet you.
Drivers Village represents over 15 automotive franchises serving hundreds of customers each month. Weve been making customers happy for nearly 85 years, by providing safe and reliable transportation.
Drivers Village is proud to have been honored as one of the ***Best Places to Work in CNY*** by the CNY Business Journal each year from 2016-2021 no other auto dealer or retail company can claim this same honorso come join our team!
**All DV Service Advisors Enjoy:**
* Flexible scheduling
* Excellent health, vision and dental benefits
* Modern, Climate-Controlled Dealerships and Facilities
* Great career and earning opportunities at the largest auto dealer group in CNY
* Never work on Sundays or Holidays
* Expert Training
* Safe, free parking for all employees
* State-of-the-art security surveillance ensuring safety for staff and customers
* Recognition and Bonus Programs
* Opportunity for advancement (most of our managers were promoted from within!)
**Duties and Responsibilities include but not limited to:**
* Greet and respond to our clients and guests in a welcoming manner.
* Assess customers needs and concerns for their vehicles.
* Accurately enter Repair Orders for all types of service, including warranty and customer pay.
* Clearly communicate with customers throughout the service process, from agreement on intended/recommended repairs through completion
* Advise clients on the proper care for their vehicle, including maintenance.
* Provide timely updates to customers on vehicle status throughout the day.
* Conduct business in an ethical, and honest fashion with integrity.
* Other duties as assigned
Applicants Should Meet or Exceed These Requirements:
* Ability to provide an exceptional customer experience
* Excellent communication, consultative, interpersonal and organizational skills
* Valid NY State Drivers License
* High school diploma or equivalent
**Benefits**
Drivers Village team members enjoy a generous benefit package, including:
* Medical, Dental & Vision Coverage
* 401K Program
* Life Insurance & Disability Coverage
* Paid Vacation and personal time; Paid Holidays
* Never work on Sundays or Major Holidays
* Paid Bereavement
**Click the Apply button to submit your resume!**
**We will contact you for your confidential interview.**
**Call 844-HIRE-STAFF for additional questions.**
We are an Equal Opportunity Employer. We consider all applications for all jobs without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, transgender status, gender dysphoria, predisposing genetic characteristics or carrier status, disability, marital or family status, pregnancy, veteran status, arrest or conviction record, domestic violence victim status or any other legally protected class or status. Please notify a company representative if you require a reasonable accommodation to participate in the application and/or interviewing process.
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