Associate Director of International Programs
: Job Details :

Job Posting Summary

The Associate Director of International Programs will provide management and oversight for delivering new educational programs offered by the division to students outside the United States. The Associate Director will have primary responsibility for engaging with partner institutions both inside and outside the US in delivery of classes and support of students, and supporting student success through direct engagement with appropriate academic and administrative divisions at Mercy University. Partner institutions may include accredited and non-accredited academic providers as well as online program managers representing Mercy University interests in defined geographic areas. The Associate Director will coordinate with Mercy University faculty, enrollment management, student affairs, registration, and academic affairs divisions, to insure appropriate oversight of partner programs and compliance with all state and regional accreditation requirements.

The ideal candidate Associate Director of International Programs will be a consummate team player, with experience in working with international educational offerings of non-credit and/or credit-bearing academic programming, and familiarity with US regulations regarding international students. The person must be flexible, take an active interest in all aspects of the project and role, and be able to work independently as well as under close supervision. Occasional international travel may be required. Rapid growth of partnerships and students enrollments in the international arena may lead to significant professional advancement and supervisory responsibilities.

A. Administrative/Technical/Service

* Program Management

* Directly supervises program managers who have direct responsibility for individual subject areas

* Collaborates with the VP to execute new program areas

* Assesses program efficacy for both marketability and performance

* Manages regular program team meetings for both internal and external stakeholders

* Identifies opportunities for program expansion

* Supports academic and administrative development and implementation of all programs

* Administers program budgets in consultation with the VP/GM

* Monitors and records program participation and results for individual program initiatives

* Works with internal and external evaluators as required, shares results with staff and supervisor, and responds to recommendations for improvement.

* Engages directly with students as necessary to support academic success and appropriate utilization of Mercy University resources

* Communicates directly with Mercy University faculty and partner organizations to ensure appropriate academic oversight of students and programs

Marketing/Recruitment

* In conjunction with the University's marketing office, coordinates marketing and recruitment activities for new international, programs, liaising with both internal and external marketing teams, and aligning overall strategies with market research.

* Ensures that marketing professionals are well-versed in the curricular details and professional outcomes tied to new programs.

General Operational Oversight

* Supports subject matter experts, both internal and external, delivering new programs

* Engages in a process of continuous operational improvement, incorporating real-time feedback into decisions for program support and implementation.

* Develops, implements, and manages internal, project processes to ensure compliance with relevant University and regulatory rules and regulations, including as relate to eligibility, purchasing, equipment inventory, documentation, etc.

Collaboration with Partners

* Builds and maintains key relationships with external partners

* Works with faculty, staff, and key personnel to keep programs on track and meet deliverables

* Collaborates with other Mercy staff and faculty as necessary

Performs other duties or contributes to other projects as assigned.

Qualifications

EDUCATION REQUIRED

* Doctorate degree preferred; Master's degree or equivalent work experience required.

EXPERIENCES OR SKILLS REQUIRED

* Three years of program management experience in international education, online education, or continuing education environments

* Demonstrated understanding of international study requirements including visa application processes and CPT/OPT

* Demonstrated project management experience

* Experience in higher education or online program management (OPM), especially regarding issues related to program development and implementation

* Solid research and information gathering skills.

* Track record of high professional ethical standards and integrity.

* Ability to perform multiple tasks with a high level of accuracy, confidentiality, and attention to detail.

* Strong administrative and IT skills

* Available to work evenings and weekends as needed.

* Foreign language abilities desirable

* Knowledge of educational opportunities in developing nations desirable.

Physical/Other Requirements:

* Must be able to push, pull, move or lift up to 50 lbs.

* Must be able to meet all general health requirements for the position as per university policies.

Compensation offered will be commensurate with the educational background and work experience of the individual.

Mercy University promotes a community campus environment. As a result, employment is limited to the following states: New York, New Jersey, Connecticut, and Pennsylvania. Applicants outside of those states or the USA will be required to relocate. Relocation assistance may be provided for eligible moves.

About Mercy

Mercy University is a dynamic, diverse New York City area university whose students are on a personal mission to get the most out of life by getting the most out of their education. Our institution is an independent, coeducational university that offers more than 90 undergraduate and graduate degree and certificate programs within five schools: Business, Education, Health and Natural Sciences, Liberal Arts and Social and Behavioral Sciences. Mercy's efforts in these programs have been recognized over the last several years. As a federally designated Hispanic Serving Institution (HSI), Mercy University, has been honored by being ranked nationally among the top Colleges in the country for Hispanics by the Hispanic Association of Colleges and Universities (HACU).

Mercy University was further recognized by HACU as a national leader in awarding bachelor's degrees to Hispanics in several disciplines, including Psychology, Sociology and Business. Additionally, to support our diverse student body, Mercy University has pursued and been awarded a number of federal grants which enable us to better develop and deliver services to our students. Mercy University is proud to be recognized as an institution which helps under-served students to achieve their educational aspirations. Westchester Magazine has also named Mercy the Best College in Westchester County in 2019 and 2020.The vibrancy of the College culture is sustained by a diverse student body from around the region. Enrollment, including full-time and part-time undergraduates and graduates is approximately 10,557; The University offers campuses in Dobbs Ferry, Bronx, Manhattan as well as online offerings.

At Mercy University we strive to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.

Our Mission:

Mercy University is committed to providing motivated students the opportunity to transform their lives through higher education by offering liberal arts and professional programs in personalized and high quality learning environments, thus preparing students to embark on rewarding careers, to continue learning throughout their lives and to act ethically and responsibly in a changing world.

EEO Statement

Mercy University is an equal opportunity employer. Mercy University actively engages in recruiting a diverse workforce and student body that includes members of historically underrepresented groups and strives to build and sustain a welcoming and supportive campus community. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ethnicity, creed, religion, marital status, sex, sexual orientation, gender, gender identity, pregnancy, height, weight, genetic information, disability, or protected veteran status.

The posted salary range for this position is based on several legitimate, non-discriminatory factors set by the company. The University is committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, or local pay equity laws.

Campus Safety

Mercy University is committed to providing a safe and welcoming environment for all. Information regarding campus safety can be found here.

Mercy University strives to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.

Health Insurance:

UntitedHealthcare Oxford

In-network and out-of-network plan options

EmblemHealth HIP Prime HMO (Union Staff)

Dental Insurance:

UnitedHealthcare Oxford

In-network and out-of-network plan options

Vision Insurance:

UntitedHealthcare Oxford

Paid Time Off:

Mercy University provides generous leave benefits to its employees.

Disabilities & Workers Compensation Insurance:

Coverage in accordance with New York State regulations

Life Insurance:

Long-Term Disability: The Hartford

Short-Term Disability: The Hartford

Flexible Spending Account (FSA):

Ameriflex

Retirement Benefits:

TIAA

The Mercy University Retirement Plan is comprised of two components:

Deferred Compensation Plan

All eligible employees may contribute to the Deferred Compensation Plan on a pre-tax basis upon joining the University.

Defined Contribution Plan

Eligible employees are enrolled in the Defined Contribution Plan after two (2) years of full-time employment at Mercy University and receive a semi-monthly contribution from the College, based on age and salary. If an employee is under age 36, they will receive a contribution of 3.3% of their annual salary each pay period. If an employee is age 36 or older, they will receive a contribution of 9% of their annual salary each pay period.

If employed full-time for two (2) or more consecutive years by another institution(s) of higher education (college or university), without an intervening break in service within the last twelve (12) months prior to employment before joining Mercy, please submit a waiting period waiver form to Office of Human Resources. The Defined Contribution will begin as of the first day of the month following receipt of the completed waiver form.

Remote Work:

Mercy University recognizes the important role that workplace flexibility can play in an employee's ability to manage work-life balance.

Learn more about our remote work policy here.

Tuition Remission: Staff & Faculty

Mercy University provides a competitive education to students and extends that formal education opportunity to employees, and their spouses/domestic partners, and dependents at a reduced tuition rate through this Tuition Remission Benefits Policy for Mercy Employees.

Learn more about our tuition remission here.

Tuition Exchange:

We are a member of the Tuition Exchange Program. Employees are eligible to apply for the Tuition Exchange Program after completing two (2) consecutive years of full-time employment.

Employee Assistance Program:

Compsych

Voluntary Benefits:

Allstate Identity Protection

LegalEase

Liberty Mutual Auto & Homeowners

Nationwide Pet Insurance

PlumBenefits

ScriptSave

Working Advantage

Note: The above describes a brief summary of benefits and is subject to change.

Agency Mercy University

Address 555 Broadway

Dobbs Ferry, New York, 10522

Phone 914-###-####

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