About the RoleNew York Pilates is excited to welcome an Assistant Studio Manager to our team to support the smooth and efficient operational procedures within all studio departments enabling their NYP location to provide the highest level of customer service. The ideal candidate has a proven ability to manage finances and drive revenue; hire, direct and train staff; and demonstrate excellent time management and communication skills. Assistant Studio Managers will be expected to support their Studio Manager to execute the overall vision for the Studio, and is equally responsible for reaching the Sales and Profit goals for their location. NYPs ASMs must embody integrity, flexibility, confidence and interpersonal skills.This is a full time position that will include nights, weekends and holidays. The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.Responsibilities
- Lead, develop and motivate a team of brand advocates, ensuring a consistent best-in-class student experience that aligns with our brand purpose and values
- Coach and develop staff to exceed individual and store productivity goals
- Support the SM in their management and leadership of the Instructor staff cohort, driving talent development and performance across your locations instructor roster
- Partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and in compliance with company standards
- Own studio brand maintenance, including but not limited to: equipment management and maintenance, facility vendor repair & maintenance,
- Model resilience and adaptability through your leadership to contribute to healthy company culture
- Promote excellence in customer service by modeling brand specific service standards, monitoring and responding to student feedback, and ensuring the team is engaging with each student to create an authentic brand experience
- Supervise floor coverage and activities, including opening and closing the store as scheduled
- In partnership with the Studio Manager, provide training and ongoing development of store staff in student engagement and all company programs, policies and procedures
- Foster an environment of development and accountability
- Support the Studio Manager in achieving all financial and operational objectives
- Assist Studio Manager in the selection and hiring of qualified candidates
- Partner with the Studio Manager on the implementation of visual merchandising directives and maintain standards consistent with company brand strategies
- Partner with the Studio Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directives
- Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the NYP brand
- Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others
Perks and Benefits
We are building an A+ team with talented individuals. And we are here to help you along the way! Here are some of the great perks you get working with us!
Competitive Compensation ????Things we take into account when calculating the compensation are global averages per skillset, your local cost of living, your skills, and your experience. This role will be at a base salary of $62,400 to $70,000.
Paid Time Off ???? Our teams work hard, and we never want burnout to happen! So we are here to create a balanced environment. Just make sure you provide enough notification to your team members, so we can balance the workload of your fellow teammates, while you are away!
As a member of the NYP HQ Team, you will receive 2 weeks of approved paid vacation (80 hours) and 1 week of paid personal days (40 hours) annually. In addition, we acknowledge 5 paid holidays.
Tuition Assistance ????We love to keep knowledge at top of our minds, and want our employees to be empowered to learn! So we offer a quarterly stipend that can be used towards Continuing Education
- $500 per quarter, up to $2,000/year. Can be used for internal Continuing Education opportunities only. You have 24 months post accrual to use this reward.
Medical and 401k ????NYP will payout what would be an equivalent of up to 50% contribution directly into the paychecks of employees who are eligible and choose to enroll in medical, dental, and vision benefits with NYP. As well as an option toFree Membership?Our workouts are amazing and we want you to be a part of the community at NYP. Which means taking classes! As an NYP team member, you will Unlimited complimentary NYP classes/month & 8 NYP guest passes/month (get to work out with friends!
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