Job description
We have an incredible opportunity for a dynamic, inspirational team members to join our New York team as a Customer Service Agent. Please submit your resume highlighting your relevant experience. START ASAP!
Responsibilities
- Communicate with customers via phone, email and chat
- Responsible for assisting Airport/Airline customers with inquiries and other troubleshooting inquiries.
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
Qualifications
- 6 months of Customer Service experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Have a basic understanding of Customer Service responsibilities.
- Meticulous attention to detail and data driven with the ability to influence different departments to suggest, implement and track solutions
- Good communication skills and friendly attitude
Work Schedule:
- 1st Shift: 6:00AM to 2:30PM
- 2nd Shift: 3:00PM-11:30PM
- 3rd Shift: 11:00PM-7:30AM
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 50 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed
Ability to Relocate:
- Jamaica, NY: Relocate before starting work (Required)
Work Location: In person