Admissions Concierge
: Job Details :

**Admissions Concierge**

**Job Description**

**Admissions Concierge**

**Schenectady Center** is actively seeking an **Admissions Concierge** for our Skilled Nursing Facility in **Schenectady, NY**. The ideal candidate will have prior experience in a Nursing Home Admissions department, and a thorough knowledge of all local hospital systems.

**DUTIES:**

* Welcome new Residents & their families to ensure a smooth, hassle-free move

* Ensure rooms are clean & ready before welcoming new Residents

* Introduce new Residents & their families to life in our Home and show them around the Facility

* Coordinate between new residents & unit managers to ensure their quick evaluation upon arrival

* Follow up with new residents within three days of arrival

* Make at least three round per day on every floor to discuss Residents needs and concerns

* Maintain a daily log with questions, concerns and issues raised; and any follow-up steps taken

* Submits Daily logs to the Facility Administrator

* Assists Residents with the discharge process & follows up the next day

* Establishing & maintaining relationships with local hospitals, physicians & community organizations for the purpose of generating consistent admissions to the facility

* Understand the admissions process including policy, procedures, assessments & paperwork requirements

* Support the facility's PR to generate a positive image & encourage word-of-mouth referrals

* Maintain knowledge of regulations governing Medicare/Medicaid/Managed Care reimbursement processes

* Communicate special needs of new admissions to staff to ensure a smooth transition

* Provide appointments for facility presentations and on-site tours

**REQUIREMENTS:**

* Demonstrate passion & enthusiasm to work with elderly Residents

* Minimal high school diploma or equivalent

* Excellent interpersonal & communication skills

* Ability to multi-task as well as stay on task & concentrate with constant interruptions

* Prior experience as post-acute and long-term care Admissions

* Experience in community relations preferred

* Be self-driven with excellent internal sales/marketing skills

* Ability to implement the process to achieve desired outcomes

* Possess communication, time management, and organizational skills

* Solid computer skills; working knowledge of MS Office

* Nursing License preferred

**LOCATION:**

Schenectady, NY

Schenectady Center for Rehabilitation and Nursing is a 240-bed rehabilitation and skilled nursing facility located near the lively, reinvigorated downtown. With a long tradition of supporting the community-and being an active part of it-Schenectady Center is one of the newest in all of New York State with modern fixtures, contemporary features, and the latest amenities throughout. Our patient-centered therapy sessions are delivered by our caring, compassionate, expert team and will ensure that your program is tailored to your specific rehabilitation needs. Schenectady Center is a proud member of the Centers Health Care Consortium.

SCC **Application Instructions**

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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**Posted**: 1/26/2022

**Job Status**: Full Time

**Job Reference #**: job_202#######1732_F719MKVN4IZWTVJ6