Account Director
: Job Details :

Job Summary:

The Account Director (AD) is a strategic partner for clients and internal teams, drives projects/tactics, and manages the workload and profitability of assigned clients. The AD serves as a leader of their internal team by providing guidance on tasks and mentorship for growth.

ESSENTIAL FUNCTIONS:

Client Management: Maintains strong client relationships while accountable for the success of day-to-day operations

Team Development: Supervises and mentor respective team, manage team expectations and identify strength and development opportunities for direct reports

Business Management: Displays forward thinking and identify opportunities for growth within scope of work

JOB DUTIES / RESPONSIBILITIES:

Client Management:

• Leads day-to-day multichannel and omnichannel tactical execution for assigned client(s) to meet client expectations, objectives, timelines, and budgets in collaboration with Project Management
• Successfully manages a brand through various stages such as launches, positioning, new campaigns, conventions with a special focus on managing detailed digital development projects
• Understands client category and proactively provides strategic recommendations and solutions
• Understands client budgets, scopes, and how to manage projects in partnership with internal teams
• Works closely with account management to demonstrate accountability for agency performance

Team Development:

• Understands the roles and responsibilities of direct reports
• Manages, motivates, and develops team through consistent mentorship
• Writes and delivers annual performance review for direct report(s)
• Defines performance goals for direct reports and implement plans for growth opportunities
• Works with senior management and HR to develop constructive solutions when challenged
• Delegates tasks to junior team members and provides direction on projects
• Participates in scoping and staffing discussions in partnership with internal teams
• Demonstrates competency in all junior level account responsibilities and provides coverage when needed

Business Management:

• Evaluates cross-functional team ideas for alignment to overall strategy and business objectives
• Comfortably taps IPG Health Network-wide subject matter experts and liaise with analytics, SEO, social media, and IT team-leads to develop client support solutions
• Identifies opportunities for organic growth and escalates to senior management, accordingly
• Identifies strengths and weaknesses on account(s) and recommends changes
• Collaborates as main point of contact for finance, project management, creative, strategy, medical, IT, social media, analytics, XD stakeholders
• Resolves conflicts internally and externally with the support of senior management
• Participates in strategic and medical discussions relevant to brand(s)
• Understands digital, media, social, and analytics
• Comfortable with the new business pitch process and participates as appropriate
• Uses agency resources creatively to support clients business

EDUCATION:

DEGREE/DIPLOMA

AREA OF STUDY

REQUIRED/PREFERRED

Bachelor's Degree

N/A

Preferred

LICENSES & CERTIFICATIONS:

N/A

EXPERIENCE:

MINIMUM EXPERIENCE

AREA OF EXPERTISE

REQUIRED/PREFERRED

6+ Years

Professional Experience

Required

6+ Years

Relevant Industry Experience

Preferred

KNOWLEDGE, SKILLS, & ABILITIES:

Healthcare and pharma advertising experience preferred, but not required

Basic knowledge of Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, Teams)

Excellent written and verbal communication

Digital, media, social, and analytics knowledge

Experience in managing a team

COMPETENCIES:

• Forward thinking
• Communication
• Strategic thinking
• Curiosity
• Problem solving
• Leadership

For U.S. Job Seekers It is the policy of IPG Health and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

Salary

$100,000 to $140,000 annually

The salary range for this position is noted within this job posting. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee s/applicant s background, pertinent experience, and qualifications.