.Net Production Support with Marklogic
: Job Details :

Technical/Functional Skills: Production application support experience with business users and financial / banking domain Technical knowledge and skills with SQL/PLSQL/Marklogic, Linux and Windows Understanding of batch schedulers (e.g. Control M) and reporting engines (QLIK) Experience with .Net and web based technologies Detailed knowledge & working experience of ITIL methodologies Working knowledge of monitoring and support tools like GENEOS, Splunk & ServiceNow Additional skills which treated as a plus Knowledge of trade lifecycle and F2B processes Trade floor users support experience Candidate soft skills requirements Strong analytical capability and ability to multi-task Learning quickly and self-developing Honest, initiative, responsible, self-disciplined, manageable Ability to take ownership on issues resolution Ability to perform under pressure Strong interpersonal skills and ability to establish rapport with front office users Roles & Responsibilities:Embrace interaction with business groups Actively pick up front office issues and queries and drive the resolution for the systems in scope Be responsible for Batch job monitoring and troubleshooting in terms of application and system issues Escalate issues when required to ensure timely resolution Pro-actively seek to minimize potential application support problems through root cause analysis and monitoring Maintain and execute scripts on DB for ad-hoc reports, user requests Parsing and analysis of data feeds as well as error checking Participate in the events such as Quarterly Maintenance Windows and Disaster Recovery rehearsals Maintain documentation related to support